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A Tour of HelpBox™
Presenter: Jose Negron
HelpBox™ is a helpdesk solution that assists in
managing all incoming service requests and support calls.
HelpBox helps assign these requests and calls to different
resources according to priority, problem type and technical
skills. This helps companies resolve problems faster.
HelpBox expedites workflows by improving communication
and efficiency in regards to client and internal technical
support. Since HelpBox is Web-based, it can be accessed
anywhere anytime. No client installation required. |
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